Data Deletion Instructions

Option 1: In-App Deletion

  1. Log in to your NOCTVM account
  2. Go to Settings (profile menu)
  3. Select Delete Account
  4. Confirm the deletion

Your account and associated data will be deleted or anonymised within 90 days.

Option 2: Request via Email

Send a deletion request from the email address associated with your account to support@noctvm.app with the subject line "Account Deletion Request".

We will process your request within 30 days.

What Gets Deleted

  • Profile information and settings
  • Photos and posts you created
  • Comments, likes, saves, and follows
  • Authentication data

What May Be Retained

  • Anonymised usage data for analytics
  • Records required by law (e.g., fraud prevention, legal holds)
  • Content you posted on other users' profiles or events may remain visible (author attribution removed or anonymised)

Facebook Login Data

If you signed in with Facebook, you can also disconnect NOCTVM from your Facebook Settings > Apps & Websites at any time.

Facebook Page Connections (Venues)

A venue can choose to connect its Facebook Page so its upcoming events arrive in NOCTVM as drafts. When it does, we read the Page's name and its upcoming events (name, description, start time, cover, ticket link). We never read attendees, comments or who is interested or going.

To remove a connection, tap Disconnect on the Venue tab of the dashboard, or send a deletion request for the app from your Facebook Settings > Apps & Websites. Either way the stored Page access token is deleted. Events already imported stay as the venue's own listings.

If you have never connected a Facebook Page to NOCTVM, nothing about you has been received from Facebook through that feature, so there is nothing for us to delete there.

Questions?

Contact us at support@noctvm.app.